Terms and Conditions
TERMS AND CONDITIONS OF SALE AND WEBSITE USE - ROYAL'S VINTAGE
www.royalsvintage.com
Effective Date: 31 October 2026
About Us
This website and goods are operated and supplied by:
AL-MANZOOR INTERNATIONAL L.L.C FZ
Trading As: ROYAL'S VINTAGE WHOLESALE SWEATERS / ROYALS VINTAGE
License No: 2643873.01
Address: ABDULLAH MOHAMED 149 BUILDING-101, HOR AL ANZ, Dubai, UAE
Email: info@royalsvintage.com
Website: www.royalsvintage.com
Dispatch Origin: Pakistan
Owner Entity: Dubai, UAE
We are referred to as “Royal's Vintage”, “Royals Vintage”, “Al-Manzoor International L.L.C FZ”, “we”, “us”, “our”. You are “Customer”.
Business Customers Only
We supply wholesale vintage and second-hand branded sweaters exclusively to businesses and professional resellers. By ordering you confirm you are buying for trade/business/resale, not as a consumer. We may request business proof.
These Terms Apply To
Website use www.royalsvintage.com, online orders, email/phone/social orders, quotations, invoices, Hand Pick orders, all sales by Al-Manzoor International L.L.C FZ trading as Royal's Vintage.
Includes: Returns Policy, Shipping Policy (12-14 days worldwide from Pakistan), Privacy Policy, Grading information.
Your own purchase terms do not apply unless accepted in writing by Al-Manzoor International L.L.C FZ.
Changes To Terms
We may update terms. Version at time of order applies.
Account Security
You are responsible for keeping login safe and for orders via your account. We may suspend accounts for fraud, misuse, false info, or breach.
Ordering Process
Add to cart, enter business and delivery info, choose delivery, accept terms, pay, submit order.
Contract Formation
Your order is an offer. Contract forms when Al-Manzoor International L.L.C FZ trading as Royal's Vintage sends written confirmation or dispatches goods from Pakistan. Payment receipt alone is not acceptance. Each accepted order is separate contract.
Rejection / Cancellation By Us
We may reject before dispatch for: no stock, price error, payment failed, fraud check, incomplete address, sanctions, overdue amounts, non-business buyer, operational reasons.
If cancelled before dispatch, we refund amount paid.
Availability
Vintage stock limited and unique. Cart does not reserve. If unavailable after order, we offer substitute, exchange, credit, or refund.
Nature Of Goods
Vintage, second-hand, modern, branded, Hand Pick, bales. Not new clothing. May have light wear, marks, fading, loose threads, repairs, vintage sizing. Normal for grade and not a fault.
Grading
Grade A/B/C is commercial guide. Not guarantee of new condition. Reasonable prep (wash, steam) may be needed. Do not wash/alter/resell goods under claim before inspection.
Mixed Lots
Mixed/assorted lots vary. Unless exact ratio guaranteed in writing, we do not guarantee exact ratio of brands (Polo RL, Tommy Hilfiger, Lacoste, Barbour, Stone Island, etc), sizes, colours, styles, mens/womens. Normal variation not a fault.
Brands
Brand mention does not mean all items that brand unless expressly stated. Guaranteed ratios must be in product page, quote, invoice, or confirmation. Report authenticity concerns promptly with photos.
Photos / Videos
Representative examples of category/grade/style unless stated "exact goods". Colours may vary.
Sizing
Vintage sizing varies. Label size not guarantee of fit. Size mixes approximate.
Quantities / Weight
Piece-count: reasonable care. Weight: commercial weighing. Report shortage promptly with evidence.
Resale Value
We do not guarantee resale price, profit margin, or speed of sale. Any values are estimates.
Prices
Prices in displayed currency. Unless stated: ex VAT, delivery extra, duties/taxes extra unless DDP confirmed, bank fees extra. Prices may change before acceptance.
Pricing Errors
If obviously wrong, we may reject/cancel even after auto-receipt and offer correct price.
Promotions / Codes
Only during stated period, subject to stock, not cash, not retrospective, may be product-specific, cannot combine unless stated.
Payment
Full payment in cleared funds before dispatch from Pakistan to Al-Manzoor International L.L.C FZ. Customer pays bank/transfer/currency fees. Reversed/charged-back payments not complete.
Credit / Late Payment
Credit only if approved in writing by Al-Manzoor International L.L.C FZ. Must pay by invoice date. Overdue: compensation, costs, suspend deliveries, withdraw credit, cancel orders.
Deposits
Credited to total. If we cancel cannot supply, refunded. If customer cancels/breaches, we retain reasonable costs.
Handpicked / Custom / Special
Handpicked (HAND PICK AVAILABLE), custom mix, sourced specially, reworked, specially packed or labelled. Cannot cancel/return for change of mind once selection started.
Cancellation By Customer
No automatic cooling-off for business. Cancel only before acceptance or with written agreement after. Customer pays reasonable costs if agreed after acceptance. Once packing/courier from Pakistan started, may not be stoppable.
Amendments
Changes subject to written approval. May affect price, delivery charge, customs, dispatch date (12-14 days).
Delivery
Governed by Shipping Policy: Worldwide 12-14 working days from dispatch from Pakistan via DHL/DPD/ FedEx/ UPS. Dates are estimates. We may split into multiple consignments. Customer must provide complete address, business name, email, phone, customs info.
Failed Delivery
If fails due to wrong address, no access, no response, refused, not collected, no customs info, customer pays return to Pakistan, redelivery, storage, customs, admin. Redelivery withheld until paid.
Risk
Risk passes when delivered to address, neighbour/safe place authorised, collected, or handed to customer's carrier.
Ownership
Ownership passes only after full cleared payment received by Al-Manzoor International L.L.C FZ. Until then: keep identifiable, take care, do not pledge, insure. May resell in ordinary course unless overdue/insolvent. We may recover unpaid identifiable goods.
International Orders From Pakistan
All exported from Pakistan by Al-Manzoor International L.L.C FZ. Customer responsible for lawful import, labelling, resale. Unless DDP confirmed, customer is importer of record and pays duties, import VAT, clearance, brokerage, permits, local compliance. Must provide all export/import docs.
Duty-Paid Orders
If order expressly confirmed DDP from Pakistan, import charges handled via our arrangements. Only where stated at checkout/invoice/quote/confirmation. Customer still responsible for own accounting, VAT recovery. Costs due to wrong info, failed delivery, storage remain customer's.
Sanctions / Export Compliance
We will not supply where would breach UAE, UK, Pakistan sanctions, export controls, customs, AML, courier restrictions. Customer must not breach sanctions. We may ask for final destination, recipient, ownership.
Inspection
Inspect ASAP after delivery from Pakistan and before wash, alter, process, relabel, photograph for resale, distribute, resell. Visible damage/shortage: preferably within 48 hours. Other faults/wrong goods: within 14 days. Hidden issue: promptly after discovery. Preserve goods, packaging, labels, photos. Delay may affect investigation/courier claim from Pakistan.
Returns / Refunds
Governed by Business-to-Business Returns Policy. No return to Pakistan without written authorisation from Al-Manzoor International L.L.C FZ. Valid claims: replacement, exchange, credit, partial/full refund.
Reselling Responsibilities
Customer responsible for compliance when reselling: inspect, wash/prep where needed, accurate descriptions, measurements, defect disclosure, pricing, safety, textile labelling, taxes, complaints, marketplace rules. Must not claim unauthorised affiliation with Royal's Vintage.
Altered / Reworked / Relabelled
Not responsible for faults after alteration, repair, rework, dye, print, embroidery, wrong cleaning, relabelling, repackaging, combining, misuse after delivery.
Safety / Recalls
If safety concern arises, notify promptly, cooperate to identify affected goods, stop resale, preserve records.
Our Liability
Nothing excludes liability for death/personal injury by negligence, fraud, title, deliberate misconduct, or anything that cannot lawfully be excluded.
We are not liable for: indirect/consequential, profit, revenue, business, opportunity, goodwill, resale pricing, marketplace suspension, failure to inspect, unauthorised alteration, inaccurate info from customer, unforeseeable losses.
Total liability per order will not exceed price paid/payable for that order to Al-Manzoor International L.L.C FZ.
Customer Indemnity
Customer responsible for reasonable losses caused by illegal resale, unauthorised alterations, false representations, misuse of trademarks, sanctions/customs breach, inaccurate delivery info, third-party claims from customer's acts.
Force Majeure
Not responsible for delay/failure outside control: weather, fire, flood, disaster, epidemic, war, terrorism, civil disturbance, government action, sanctions, border disruption, Pakistan export customs delays, destination customs delays, industrial disputes, courier disruption, utilities, cyber, supplier failure, internet/payment interruption.
Website Availability
Website www.royalsvintage.com not guaranteed always available, uninterrupted, error-free, secure, or compatible. May suspend for maintenance/security.
Acceptable Use
Must not misuse, introduce malware, attempt unauthorised access, interfere, scrape data, copy catalogue, use auto-buying tools, impersonate, submit false info, or use for unlawful purposes.
Intellectual Property
All rights belong to Al-Manzoor International L.L.C FZ trading as Royal's Vintage: Royal's Vintage, ROYAL'S VINTAGE WHOLESALE SWEATERS, From old money to gold money, logos, trademarks, photos, videos, graphics, designs, descriptions, grading guides, marketing, price lists. Use only for legitimate purchasing.
Third-Party Links
Links to third parties not under our control. Not responsible for their content, terms, privacy.
Data Protection
Personal info processed per Privacy Policy. Customer must ensure personal info supplied lawfully.
Confidential Info
Trade pricing, unpublished stock info, private quotes, account terms, confidential info must not be disclosed except to advisers, employees needing it, where required by law, or with written permission.
Suspension / Termination
We may suspend/terminate account, credit, unfulfilled order where customer fails to pay, false info, material breach, misuse, fraud, unjustified chargebacks, insolvency, ceases trading, legal risk.
Assignment / Subcontracting
Customer may not transfer/assign without written consent. We may subcontract delivery, fulfilment, Pakistan customs processing, warehousing. We may assign contract to group company, business purchaser, successor.
No Partnership / Agency
No partnership, joint venture, employment, franchise, agency between Al-Manzoor International L.L.C FZ and Customer.
Notices
Routine notices via email. Formal notices to Al-Manzoor International L.L.C FZ: info@royalsvintage.com. Must include business name, order/invoice number, contact, purpose.
Entire Agreement
Contract, Terms, policies, written order docs constitute entire agreement.
Waiver
Delay/failure to enforce not waiver. Waiver only where clearly given.
Severability
If any part unlawful/invalid/unenforceable, modified to minimum extent or removed. Rest continues.
Third-Party Rights
Non-party has no right to enforce except where expressly stated.
Governing Law
Governed by laws of UAE and England and Wales, with Pakistan export laws for export formalities. Courts of Dubai, UAE and England and Wales have jurisdiction unless agreed otherwise in writing.
Contact and Company Details
AL-MANZOOR INTERNATIONAL L.L.C FZ
Trading As: ROYAL'S VINTAGE WHOLESALE SWEATERS
License No: 2643873.01
Address: ABDULLAH MOHAMED 149 BUILDING-101, HOR AL ANZ, Dubai, UAE
Email: info@royalsvintage.com
Website: www.royalsvintage.com
Dispatch Origin: Pakistan - Worldwide Delivery 12-14 Working Days
Goods must not be returned to Pakistan without prior written return authorisation.
From old money to gold money - Premium Branded Sweaters - HAND PICK AVAILABLE